Technical Service Supervisor

Technical Service Supervisor

Employer: REIC Rentals

REIC Rentals is a rental company providing specialized equipment rental solutions to the construction, commercial and industrial sectors. We maintain an extensive fleet of small rental equipment, including portable stand-alone heaters, dehumidifiers, ventilation and climate-control units, generators, transformers, lighting systems, pumps, compact aerial and material-handling equipment, welding equipment, concrete equipment and general construction tools.

This position is responsible for supervising the inspection, maintenance and repair of our regional small-equipment rental fleet, while providing technical guidance, mentorship and training to our service technicians. The role focuses on portable rental equipment and is not an HVAC, automotive or heavy-duty equipment mechanic position.

Job Location: 

·         Based at 2601 Belisle Drive, Val Caron, ON, P3N 0A7

·         With travel to Brantford location (118 Easton Road, Brantford, ON, N3P 1J5)

·         Travel to various locations in the Northeast Ontario region

·         Travel expenses covered by employer

Wage: $40.00/hour, salary increases based on performance per company policy, bonus plan, RRSP

Benefits: Disability, dental, vision care, extended medical, mobile phone allowance, employer-paid learning/training, team-building opportunities, and parking available.

Employment terms and conditions: Permanent, Full-Time (40 hours/week); hours may vary depending on weather and work schedule and may include days, early mornings, mornings, evenings, nights, weekends, overtime, and on-call.

Vacancies: 1

Anticipated start date: As soon as possible

Job requirements:

Language: English

Education/experience:

·         2-year Associate’s degree or equivalent from a college or technical school; or

·         six months to one year of related experience and/or training; or

·         equivalent combination of education and experience

Additional: Must be able and willing to obtain a valid driver's license before commencing employment (and have a clean driving record). Criminal Record check and Drug Test required.  Steel-toed safety boots required.

Work Conditions and Physical Capabilities: Handling heavy loads (up to 23 kg/50 lbs), Standing and walking for extended periods, occasionally sitting, stooping, kneeling, crouching or crawling, Manual dexterity, Good visual sight and hearing, Work under pressure, Fast-paced environment, Tight Deadlines, attention to detail, Physically demanding. Ability to operate forklifts and other material handling equipment.

Personal Suitability: Effective communication, Efficient interpersonal skills, Leadership, Organized, Judgement, Ability to multitask, Time management, Client focus, Analytical, Reasoning, Responsible, Math ability, Decision-making, Excellent oral and written communication, Flexibility, Team Player.

Technology used: Inventory software, Order processing systems, Word processing and spreadsheet software

Ability to Supervise: 5-10 Technicians (Small Equipment Repairers)

Industry: Commercial, Industrial, Construction

Work site environment: Outdoors; work in various environmental conditions, including hot and cold, wet/damp conditions, Noisy Conditions, and at heights.

Duties:

Technical Leadership and Quality Control:

·         Provide technical oversight and guidance for all shop operations, including troubleshooting mechanical and electrical systems, interpreting wiring diagrams, schematics and technical manuals to perform equipment repairs, maintenance, and modifications

·         Review and approve all rental equipment configurations before field deployment

·         Conduct pre-deployment briefings with field service technicians to review installation designs, technical requirements, and safety considerations

·         Ensure all equipment meets quality standards and safety requirements before leaving the facility

Deployment Planning and Coordination:

·         Review project requirements, develop equipment configuration plans and maintain inventory

·         Coordinate with field service technicians to confirm design specifications and installation requirements

·         Verify all necessary components, tools, and materials are available and properly prepared for each deployment

·         Conduct vehicle and equipment inspections prior to deployment

·         Ensure Workplace Safety Practices are adhered to (e.g. PPE requirements, lockout/tagout, equipment inspections and safe work procedures)

Inventory and Resource Management:

·         Manage shop inventory levels, including equipment, parts, tools, and supplies

·         Coordinate purchasing via Service Manager to maintain appropriate stock levels

·         Track and document equipment status, maintenance records, service records, and repair histories

·         Oversee proper storage and organization of all shop materials and equipment

Employee Oversight:

·         Ensure compliance with safety protocols and company procedures.

·         Assign daily tasks and priorities to other employees assigned to the area and supervise as required.

·         Resolve work problems and recommend personnel actions.

·         Monitor work quality and provide feedback and coaching as needed.

·         When required, train and mentor existing and new employees on equipment and shop processes.

How to apply:

By e-mail: rhonda.hudson@reic.com

By Mail:  2601 Belisle Drive, Val Caron, Ontario P3N 0A7

Online: https://reicorporation.applicantpro.com/jobs/

Veterans, Visible Minorities, Persons with Disabilities, Indigenous People, Newcomers to Canada are welcome to apply.